Failing forward

May 22, 2014 by Tony Chung in Philosophy

As a leader, I’m finding myself forgiving myself often for failure. Sometimes, in several different areas. Sometimes, in the same area over and over again. My last blog post was last year, where I threatened that I was going to let this site just fall away, and disappear into the void.

Well, I failed even at that.

When it came time to let my site vanish, I realized the importance of maintaining a relationship with my current web host (Bluefur). I was all set to back up my site to one of the other shared hosting companies who offered unlimited web storage, but stopped when I encountered technical difficulties uploading my massive database. That’s what led me to realize that Bluefur offers a number of techie features that I use all the time, which exposed the limitations of their competitors.

Without going into detail (I may, at some future date), I’ll summarize this:

  • Bluefur wants to retain my business. They have offered incentives to keep me, when they know their value is far greater than disk space.
  • Bluefur has extremely good customer service. Many of you may not care who handles your client calls. But one thing I really appreciate is a customer service team who thoroughly reads through the messages attached to a trouble ticket and provides pertinent solutions, not just cut and paste answers from a wiki.
  • Bluefur offers techie features like SSH, SFTP, CRON jobs, and doesn’t limit the number of FTP sessions or MySQL database queries. While working on sites for clients, I found a web host that restricted FTP access to 2 active sessions, and and another that limited MySQL access to 75,000 database queries. The other web hosts wouldn’t even lift those restrictions when I explained I was migrating older sites to their network.
  • Bluefur’s servers are located, as far as I can tell, in Canada. This is proving to be extremely important as I do more work with government institutions who are paranoid of the Freedom of Information and Privacy Protection systems outside Canada.

So, while I failed at  my previous commitment to let my online presence vanish into thin air, I’m glad that I can move forward in the direction that I had set a long, long time ago.

You’ll be hearing from me a lot more often in the future.


 

Hey, if you want to support my cause, sign up for Bluefur hosting services using this affiliate link, or one of the button icons in my sidebar. I get paid a stipend for each signup.

Why do I have two buttons? Well, it’s like this:

Bluefur has been my host since 2002. I can’t brag enough about their hosting service, as seen above.

Netfirms has been my secondary host, which I’ve been using for some of my clients who need more space and less techie features. They also offer low domain prices, and an excellent domain management panel.